How we collect, use, and protect your personal information
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, company information, and any other information you choose to provide.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
If you have any questions about this Privacy Policy, please contact us at info@refined-metal.com or call us at (929) 235-7999.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Last Updated: October 2025